Knowledge for Success

Hey guys! I recently received an email from Bob Clary, the Community Manager at Webucator (An online Training Company) explaining a hot new campaign they are running this month and inviting me to participate. He asked me one question… A question I recently had to ask myself. He wanted to know what I thought the most valuable workplace skill is or the one piece of knowledge that could help you be most successful. Although I immediately knew what my answer would be, it has taken me a while to get this post written. I had to become comfortable with my answer AND putting the answer into words in a way that people would “get it.” I know I’ll have some people visit the site that  don’t usually stop by (Hey y’all!) and I just want to let you know that I’m truly myself when writing. I sometimes use slang and my punctuation isn’t always correct but my heart is in each post and I hope you can feel that. Now, in order for me to answer this I have to tell you a story. It’s a short one so don’t get your panties in a bunch.

I’ve worked in Customer Service my entire working career and I’ve always loved it. I mean anything with customer service… Retail, banking, box offices for theater… Anything that allows me to interact with people really draws me in. Recently I was working in hospitality and though it was something I loved and did extremely well, I grew tired of it. I love working. I love meeting people and inspiring them and knowing that when they go back home they’ll have a piece of me. I was great at referring people to the programs and helping with scores… Even training people! Even until my last day I got great reviews with the guests. And even with all of that I eventually begin to hate going to work. All day I thought about how bad I really just didn’t want to go. It got to a point that I was maxed out on the lack of challenge it had become. I felt I’d stopped growing and not only was my growth stagnant, I began to feel like I was moving backwards. Dragging myself out the door each day to a job I hated and getting there to deal with all of the normal things I’d been dealing with working at a hotel, but with a completely different attitude. My excellent customer service was just okay, the referrals became few and far between, and my patience was SHOT! And that bothered me to no end. I don’t like not being the best y’all! No sir! And this isn’t the first time this has happened. This wasn’t the first time I was in a position that I can do extremely well but wasn’t happy. After a lot of thought and prayer I decided to resign. It was a HARD thing to do but it had to be done.

I had to dig deep and find out what made me click in a good way and that, is the answer to his question.

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I don’t know about you but I do a lot better in positions that I feel like are adding to my ultimate purpose in life. Something that you can look back on in a year or two and know that although you weren’t in your dream position, you didn’t waste your time putting your all into something that wouldn’t even teach you the skills necessary to EVER reach that goal. When you’re truly doing what you love doing you will always put more into it. You’ll always sacrifice more and be okay with that sacrifice. It’s amazing how I’ve picked up on clues to what I really love to do too!

Think you can guess it?

I love people. I love helping people and inspiring them, giving them what they need to go on. An even though my job at the hotel didn’t work out it gave me a glimpse into how much I can impact someone’s life in a positive way in a very short amount of time. Thinking back I realize that all of my jobs and even this Blog have given me that same glimpse. They’ve prepared me for this exact moment in my life… The moment that I realize that my purpose is what drives me. And it’s always been there… Giving me clues to what exactly it is and allowing me to realize that I can leave a piece of myself inside of someone’s heart. And allowing me to realize that the love of leaving a piece of myself with someone is what really makes MY heart beat.

So my biggest piece of advice would be to pay attention. Pay attention to the common denominator in the things that interest you at work, home, with friends, etc. Being able to go to work and give it your all knowing that you’re winning too will make you work that much harder. You’ll want to learn more and more when others are okay with the minimum required knowledge. You’ll go in early and leave late without complaint. You’ll be on time, dressed appropriately, with a fun, professional demeanor. You’ll be the PERFECT CANDIDATE! After the week it took me to write this post I still can’t quite put into words how valuable working in your purpose is.  I can’t explain the satisfaction you get from doing what you were created to do and how it’ll make all of the other required skills a breeze for you.

I know this post is probably a lot different from the kind of material that is normally received and I can’t say I’m upset about it. I just hope it helps someone! I want to thank Mr. Bob and Webucator for reaching out to me and giving me an opportunity to share my point of view. Thanks so much. Now, I’ll end the way it began… With a question.

What’s your purpose?

Shine!

Hello My loves!!

We are all well into the week and If you’re like me, sometimes you are SO over going through the motions of life just to LIVE, and pay bills, and eat, etc… Well, PLEASE understand that none of this is in vain and you have to be willing to be “used” wherever you are.

Although I can VERY easily get discouraged sometimes (because ALL of my dreams are SO big!) My personal experience with this is a pretty cool one…

I’ve been working in hospitality for the last few years because I LOVE customer service jobs but every once in a while I not only get fed up with “my job”,  but really the fact that I’m not where I thought I would be at this age in my career. (Yeah, I’ve always had dreams bigger than life)With all of that being said, I’m not the type of person to come to work and do a horrible job because of my lack of satisfaction with how I think my life is supposed to play out as opposed to how God says it will. So, one night I was at work and something that NEVER happens happend. One of our guests truck was stolen. WHAT?! Yes, a whole truck. I felt so bad and so helpless for the guest because no matter how good my customer service skills are, there was nothing I could do in this situation. Im a “fixer” and I couldnt fix this… Determined to help, I did what I would do if the guest were my Mom or any of my Sisters and they were in a city they knew nothing about and now, dealing with the fact that their car was stolen. I tried to encourage her and shift her focus from this horrible thing to all of the GOOD possibilities that could come out of it. (A new, better truck, etc)  At the time I was reading “I Declare” by Joel Osteen and I made a copy of a page and wrote a note on it for he and left it and im sure some kind of snack (I love snacks!) for her.

Im a pretty cheesy person so I do things like leave notes and treats often but because of the work I do I CANT always openly let the guests know “I’ll pray about it” or that they should, or that God will surely fix it and has to have a bigger plan in mind. This situation was different… discernment stepped in and I could just feel that it was needed. I was unsure of how it would play out over time but since then I’ve stopped working this particular job regularly. (because my work in theater has picked up SO MUCH) But a few weeks ago SHE CALLED! I just so happen to be the person working that day (insane I KNOW) and I answered… She explained who she was and thanked me for all of the encouragement and said since then she has gotten A new, better truck! The one she actually wanted anyway! She went on to say how she’s gotten her whole family to start the book and that she thinks about the situation and how I tried to turn it around for her. This was exactly what I needed at the time… to hear that basically all of the blogging, and making videos, and time I put into uplifting others wasnt in vain.

Now its no secret that I think pretty highly of myself… I mean, what’s not to love?! Lol. But, I’m not writing this to brag on myself… I want to share how your willingness to be used for good and continue to shine even when you aint feeling it can help someone else. Shine consistently, shine bright, shine when you dont feel like it, shine when you really want to be working on Broadway instead of at a Hotel, SHINE!! You’ll get the desires of your heart and you can encourage others while you are on your journey.

So, yes it’s Thursday and this week may be dragging for you… continue to shine even when you dont feel like it… It may help someone else through something. Be willing to be used where you are and you’ll be blessed with more and more and more.